Neil D. Brown, LCSW
550 Water Street, Suite D2
Santa Cruz, California 95060
Communication and Contact Protocol
I communicate with clients, and clients reach me in several ways: They call me at my office, email me, or text my personal cell phone. If your matter is urgent, it’s important to know that I may not be able to respond in a timely way, and I may be away and not electronically available. For that reason, email and text may not reach me at all.
In an emergency, my answering service can always be reached:
Call my office (831) 426-3522. Press “0” to get my answering service. They will direct you to the help you need, fast.
If you leave a voicemail message for me from your cell phone, the quality of the recording may make it hard for me to get your phone number accurately. If you don’t hear back from me in a timely way, please try again, and even follow it up with an email. I want to hear from you and I will respond to you.
When you enter the complex from Water Street, you will see a brick and large roofed hexagon pharmacy in the center of a circle of buildings. Neil's office is in building D-2, just past the pharmacy on the right hand side.